Privacy Policy
Last Updated: December 6, 2025
General AI, LLC ("we," "us," or "our") operates Screenshots.AI. This Privacy Policy explains how we collect, use, and protect your information when you use our application and services.
Our Commitment: Screenshots.AI is designed with privacy in mind. We do not store your screenshots on our servers, and your images are never used to train AI models. We collect only the minimum data necessary to provide and improve our service.
1. Information We Collect
Account Information
When you create an account, we collect:
- Email address - Used for account identification and communication
- Authentication tokens - Used to keep you signed in securely
Usage Information
To provide our service and enforce usage limits, we track:
- Screenshot processing counts - Number of screenshots processed (not the screenshots themselves)
- Feature usage metrics - Aggregated counts of AI feature usage (chat, search, collections)
- Subscription status - Your current plan tier and billing status
Payment Information
If you subscribe to Screenshots.AI Pro:
- Payment processing is handled entirely by Stripe
- We do not store your credit card numbers or banking details
- We receive only a customer identifier from Stripe to link your subscription to your account
Local Data (Stored on Your Device)
Screenshots.AI stores the following data locally on your computer:
- Your screenshot database (metadata, AI-generated descriptions, and search indexes)
- Application preferences and settings
- Cached data for offline functionality
Important: Your screenshot images are stored only on your device. While screenshots are temporarily transmitted to AI services for analysis (see Section 3), they are not permanently stored on our servers or any third-party servers.
2. How We Use Your Information
| Purpose |
Data Used |
| Provide the Service |
Account info, usage metrics |
| Process payments |
Stripe customer ID |
| Enforce usage limits |
Processing counts per account |
| Improve the Service |
Aggregated, anonymized usage patterns |
| Customer support |
Account info, usage history |
| Send important updates |
Email address (service-related only) |
3. AI Processing
Screenshots.AI uses artificial intelligence to analyze, describe, and organize your screenshots. To provide these features, your screenshots are temporarily transmitted to trusted third-party AI services for processing.
How AI Processing Works
- Temporary Transmission: When you process a screenshot, the image is securely transmitted to AI service providers (Google Gemini and/or OpenAI) for analysis
- Anonymous Processing: Your images are sent without any personally identifiable information. AI providers do not receive your name, email, or account details—only the image content and processing instructions
- Transient Processing: Your images are processed in real-time and are not permanently stored by these AI providers after the analysis is complete
- Results Only: Only the AI-generated text (descriptions, detected text, categories) is returned to your device and stored locally
What We Don't Do
- No Server Storage: We do not store your screenshots on our servers
- No AI Training: Your screenshots are never used to train or improve AI models
- No Identifiable Data Sent: Your personal information is never attached to images sent for AI processing
- No Sharing: Your images are not shared with third parties beyond the AI processing described above
AI Service Providers
We use the following AI services, each with their own data handling practices:
By using Screenshots.AI's AI features, you consent to this processing. The AI analysis is essential to the core functionality of the application.
4. Third-Party Services
We use the following third-party services:
5. Data Security
We implement appropriate security measures to protect your information:
- All data transmission uses HTTPS encryption
- Authentication tokens are stored securely using your operating system's credential manager
- Server infrastructure is hosted in secure data centers in the United States
- Access to user data is restricted to essential personnel only
6. Data Retention
- Account Data: Retained while your account is active, deleted upon account deletion request
- Usage Metrics: Retained for 90 days for billing and analytics purposes
- Local Data: Remains on your device until you uninstall the application or manually delete it
7. Your Rights
You have the right to:
- Access your personal data we have stored
- Correct inaccurate information
- Delete your account and associated data
- Export your data in a portable format
- Opt-out of non-essential communications
To exercise these rights, contact us at support@GeneralAI.ai.
8. Children's Privacy
Screenshots.AI is a general-purpose productivity application and is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us immediately.
9. International Users
Our servers are located in the United States. If you access Screenshots.AI from outside the United States, your information may be transferred to, stored, and processed in the United States. By using our Service, you consent to this transfer.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by:
- Posting the updated policy on this page
- Updating the "Last Updated" date
- Sending an email notification for material changes
11. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Email: support@GeneralAI.ai
Company: General AI, LLC
Location: Michigan, United States